HelloTalk
Cloud IP-PBX & call centre

Your whole
office phone
system, online

A complete call centre on the IP number you already own — extensions, IVR menus, queues, recording and inbound routing. No hardware, no technician, no new number.

Your number, not ours

Keep the IPTSP number your customers already dial. Nothing to buy, nothing to re-print.

Running the same day

Enter your SIP details and the connection checks itself. Extensions and an IVR take minutes more.

One place for all of it

Extensions, IVR, queues, recording, reports and voice broadcast — one panel, one bill.

Everything a call centre needs, in one platform

Callers reach the right desk on their own

Record a greeting in your own voice and choose where each keypress goes — "press 1 for sales, press 2 for support". No receptionist standing between the customer and the answer, and the path a call will take is drawn beside you as you build it.

  • Your own recorded greeting
  • A destination per key
  • Nested menus where you need them
Try it free

Nothing is missed when calls arrive together

Hold callers in line and connect them in order as agents free up. Everyone waiting hears music rather than a busy tone, and the report afterwards shows how long each of them waited.

  • Callers wait in order
  • Music while they hold
  • Wait times in the report
Try it free

An extension for every agent and desk

Each agent signs in from Zoiper on a phone, MicroSIP on a PC, or the browser softphone with nothing to install. Calls between your own extensions cost nothing.

  • Mobile, desktop or browser
  • Free internal calls
  • Per-agent calling permissions
Try it free

You decide what happens when the phone rings

Route by the number that was dialled, by who is calling, or by the time of day — to one agent, a queue, an IVR, or every phone at once. Out of hours can go somewhere else entirely.

  • Rules per number
  • Different rules by time of day
  • Ring one, some, or all
Try it free

The record of what was actually said

Record the conversations that matter and play them back from the call log. Inbound, outbound and internal calls, answered, missed and failed, with average duration — live on the dashboard and downloadable as CSV.

  • Recording per extension
  • Play back from the call log
  • CSV export of everything
Try it free

Works with IPTSP numbers from

Amber IT Link3 ADN Carnival BDCOM + more

Built for your business

Every call on the right desk

Agents, queues and an IVR put each caller where they need to be — nothing missed, and a recording to check it against when someone disagrees about what was said.

Get started

Reception stops being the bottleneck

An IVR for "1 for appointments, 2 for reports" sends callers to the right department themselves, takes the pressure off the front desk, and keeps a record of the calls that matter.

Get started

A professional system without the price of one

An extension on every desk, inbound routing at reception, free internal calls, and a call log that shows who spoke to whom — with no PBX box in a cupboard.

Get started

Answer properly, and reach out when you need to

Handle incoming calls without missing them, and when there is an offer or a notice to send, put it out by voice broadcast from the same panel.

Get started
Voice broadcast

Call thousands of customers at once

Record a message in your own voice and hand over a list of numbers — the system does the rest. Who answered, who did not, whose line was busy: every call is accounted for.

  • One recording, one contact group — that is all
  • You decide how many lines go out at once
  • Set calling hours, so nothing dials late at night
  • Try again with the ones who did not pick up

Simple, transparent pricing

What you see is what you pay — no setup fee, nothing hidden.

Popular

pro

৳2,000 /month

  • 20 extensions
  • Call recording
  • Voice broadcast
  • IVR menus
  • Call queues
  • Contacts
  • Audio library
  • Developer API
Get started

Larger team, or something different? Talk to us about a custom plan

Common questions

What is HelloTalk?

It turns your business IP number into a full office phone system — extensions, IVR menus, call queues, call recording and call reports. There is no equipment to buy; all of it runs from the browser.

Do I need a new number?

No. You keep the number your IPTSP already gave you — enter the SIP details they provided and the connection is made.

Can several people answer the same number?

Yes. Everyone gets their own extension, and your inbound rule decides what happens — every phone rings at once, the call waits in a queue, or an IVR menu answers first.

Can I build the IVR menu myself?

Yes. Record a message in your own voice and upload it, then choose where each keypress sends the caller. While you build it, the path a call will take is shown beside you.

Can calls be recorded?

They can — it depends on your plan, and you choose which extensions are recorded. Recordings play back from the call log.

Does it work from a mobile?

Yes. An extension signs in from an ordinary softphone app such as Zoiper or Groundwire, and the management pages work in a mobile browser too.

How long does setup take?

With the SIP details in hand, connecting takes a few minutes. Setting up extensions and an IVR takes a little longer — most businesses are live the same day.

Is any hardware needed?

No. An internet connection and a phone or computer is enough. You can use IP desk phones if you prefer them, but they are not required.

What if something goes wrong?

Phone and email are on the contact page. For anything to do with the connection or the calls themselves, we look into it directly.

Get started with HelloTalk

From ৳2,000/month — no setup fee, nothing hidden. Creating an account costs nothing.

Create your account — start free